FREQUENTLY ASKED QUESTIONS
★We carefully select and test all of our products to ensure that they are safe and effective for our customers. However, everyone’s skin is different, and some people may have an allergic reaction to certain ingredients. If you experience any adverse reactions, please discontinue use and contact our customer service team. Shown On product pages and in shipping policy page
★We strive to offer products that are environmentally friendly and sustainable whenever possible. We make every effort to provide full product information and ingredient lists so that you can make an informed decision.
★You can purchase on our website using a debit or credit card. We additionally offer support for PayPal, Amazon Pay, Apple Pay, and Google Pay, Shop pay. You can chose these payment methods at checkout.
★You can contact our customer service team by emailing us at dejavufind@gmail.com or by using the contact form on our website. We typically respond to all inquiries within 24 hours.
★We currently ship in all over the United Kingdom, United States, Europe and Some Countries in Middle East.
★If you’re not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose. You may also have to go to your local post office to collect your package in case it cannot be delivered to you.
★We accept returns in respect to the following conditions:
★The item must have been sold on our online store.
★The item shouldn’t have been used in any way.
★The return or exchange request is made within 30 days of delivery.
★The return is made within 14 days of the return or exchange request.
To ask for a return, please contact our support using our helpdesk.
★We guarantee any of our product made by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted they respect the following conditions:
★The item must have been sold on our online store.
★The item shouldn’t have been used in any way.
★The return or exchange request is made within 28 days of delivery.
★The return is made within 14 days of the return or exchange request.
★If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.
★We offer a 30-day Return Policy for most products. If you are not satisfied with your purchase, you can return it for a full refund or exchange. Please see our Returns and Refunds page for more information.